Supply Chain Management

Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers.



Self P



About This Course

Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly. With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.

What you would be learning

Module One: Getting Started Icebreaker
Housekeeping Items
The Parking Lot
Workshop Objectives

Module Two: Why Supply Chain Management?
Customer Satisfaction
Improving Performance
Lowering Costs
Product Development
Case Study
Module Two: Review Questions

Module Three: Key Terms (I)
Upstream and Downstream
Raw Material
Carrying Cost
Case Study
Module Three: Review Questions

Module Four: Key Terms (II)
Order Generation
Order Taking
Order Fulfillment
Returns Management
Case Study
Module Four: Review Questions

Module Five: Three Levels of Supply Chain Management
Strategic level
Tactical level
Operational Level
Bullwhip Effect
Case Study
Module Five: Review Questions

Module Six: Five Stages of Supply Chain Management
Case Study
Module Six: Review Questions

Module Seven: The Flows of Supply Chain Management
The Product Flow
The Information Flow
The Finances Flow
Data Warehouses
Case Study
Module Seven: Review Questions

Module Eight: Inventory Management
Levels of Inventory
Just-In-Time Inventory
Keeping Accurate Records
Inventory Calculator
Case Study
Module Eight: Review Questions

Module Nine: Supply Chain Groups
The Suppliers
The Producers
The Customers
The Customer’s Customer’s
Case Study
Module Nine: Review Questions

Module Ten: Tracking and Monitoring
Alert Generation
Stock Keeping Unit (SKU)
Case Study
Module Ten: Review Questions

Module Eleven: Supply Chain Event Management
Inventory Alerts
Supplier Alerts
Being Proactive
Case Study
Module Eleven: Review Questions

Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Knowledge Required

A background in economics may be an advantage to study faster, however it is absolutely not necessary.

Certificates issued on completion

statement of accomplishment

A statement of accomplishment establishes that a student has sufficiently and adequately completed about 80% of the course's requirement and is expected to have properly understood the underlying skill and knowledge being taught, and can apply them with little or no supervision.


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Topics In This Course

Course Ouline
Getting Started
Chain Management
Key Terms 1
Key Terms 2
Levels of Chain Management
+ 7 more topic(s)
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